Privacy Policy

Updated October 10 2025
SYNTHÈSE – Pôle Image Québec respects and protects the privacy of visitors to this website. This policy is intended to inform visitors of the principles governing the collection, use, protection, and disclosure of information visitors may be asked to provide while browsing this website. This policy applies to any person visiting this website.

Collection of Personal Information

SYNTHÈSE – Pôle Image Québec will not collect, use, or disclose any personal information from a visitor to this website, such as their name, address, telephone number, or email address (“Personal Information”), without the visitor’s express permission.

SYNTHÈSE – Pôle Image Québec may ask visitors to voluntarily submit Personal Information in order to offer certain services on this website. This Personal Information will be collected, used and, where necessary, disclosed solely for the purposes and reasons specified by SYNTHÈSE – Pôle Image Québec at the time the information is collected. In all cases, the Personal Information will be retained by SYNTHÈSE – Pôle Image Québec for only as long as necessary to achieve the purposes specified at the time of collection.

Visitors may, at any time, write to info@polesynthese.com and request that SYNTHÈSE – Pôle Image Québec delete or update their Personal Information.

Use of Personal Information

SYNTHÈSE – Pôle Image Québec collects, uses, and/or sends your Personal Information for the following purposes:

To provide a service or information that you have requested.
To send you information on services about which you have inquired or to respond to your requests or questions.
To better understand your needs and preferences.
To provide satisfactory customer service.
To organize and manage contests and/or surveys.
To inform you about new services, activities, or promotions.
To comply with the law; and/or for any other purpose for which you have given consent.

Consent

When a visitor communicates Personal Information concerning another person, SYNTHÈSE – Pôle Image Québec presumes that the visitor has obtained the other person’s consent to collect, use, and disclose this information in accordance with this Policy. All electronic communications that SYNTHÈSE – Pôle Image Québec sends to the visitor, whether in their own name or on behalf of a business partner, will include instructions on how to unsubscribe from all future communications. If the visitor does not agree, they are then required to not disclose their Personal Information or, where applicable, to unsubscribe or send an email to info@polesynthese.com. If a visitor withdraws consent for certain uses of their Personal Information, SYNTHÈSE – Pôle Image Québec may not be able to provide the visitor with services.

Protection of Personal Information

SYNTHÈSE – Pôle Image Québec has implemented technical measures and administrative policies to ensure the safety of Personal Information collected on this website. The computers and servers used to store Personal Information are kept in a secure environment accessible only by authorized personnel with appropriate access codes.

Collection of anonymous, non-personal information

When a visitor uses this website, some anonymous and non-personal information may be collected. Excluding any personal information about the visitor, this information may include the web browser and operating system used by the visitor, the number of visits, the number of web pages viewed, visit duration, and the visitor’s language and origin. SYNTHÈSE – Pôle Image Québec uses this data for statistical purposes only and in order to adapt this website to its visitor’s needs. SYNTHÈSE – Pôle Image Québec may disclose this anonymous and non-personal data to third parties such as partners or sponsors.

Cookies

SYNTHÈSE – Pôle Image Québec uses cookies on this website. These cookies are used to collect information about visitors’ interactions with the website and to remember them. Cookies allow us to adapt content to visitors’ browsing habits and improve and customize their browsing experience. Specifically, cookies are used to provide visitors with targeted ads, personalized services, and editorial content that reflect their interests and preferences, and allow them to share information on social networks. Cookies are also used to compile anonymous statistics about visits and to analyze and evaluate visitors, both on this website and on other platforms. Cookies do not reveal any Personal Information about the visitor. Visitors may, at any time, refuse or deactivate cookies by modifying their browser settings.

Links to third-party websites

This website contains hyperlinks to other websites operated or belonging to third parties, who have their own policies concerning privacy and the use of private information. SYNTHÈSE – Pôle Image Québec makes no guarantees regarding these websites and cannot be held liable for their activities, procedures, or policies.

Liability

This privacy policy constitutes the entirety of the agreement between any visitor to this website and SYNTHÈSE – Pôle Image Québec. Any person who does not agree to one or more of the provisions of this policy is requested to refrain from accessing this website. Please send any questions, complaints, or comments about this policy or the handling of your personal information to SYNTHÈSE – Pôle Image Québec by email at info@polesynthese.com, by telephone at 514-288-3447, ext. 1402, or in writing at 1501 Rue de Bleury, 7th floor, Montréal, Québec, Canada, H3A 0H3.

Jurisdiction

This policy and the relationship between the visitor and SYNTHÈSE – Pôle Image Québec are governed by the laws of the Province of Québec, Canada. The parties agree to elect domicile in the judicial district of Montréal, Province of Québec, Canada and choose it as the appropriate district to hear any claim arising from the interpretation, enforcement, fulfillment, coming into force, validity, or effects of this policy.